Customer Success Manager (m/f)

We are Syncier, an insurtec that originated from a group of seasoned professionals of 
the insurance industry in Munich. Our mission is to free insurance industry from 
commodities and bring it into the digital age.
Are you ready for the challenge to make this happen and write a new chapter of 
digitalization with us? Then read on and build your own opinion on our search for a 
Customer Success Manager.

As Customer Success Manager you...
  • support the implementation of Syncier Cloud products and services for our customers
  • act as the single point of contact for our customers
  • accompany a customer from first interest up to the end of the customer project runtime
  • if required, take over the project management on Syncier Cloud side
  • are the interface between the customer and our internal engineering and business team
  • support the preparation of Proof of Concepts and pilot implementations

You are the right person, if you...
  • are passionate about cloud technology and are willing to dig into technical topics 
  • have proven track of actions within cloud technology consulting and/or sales                 
  • are experienced in handling challenging customer projects (waterfall as well as agile)        
  • feel comfortable with communicating at all levels of hierarchy
  • have relevant university STEM education, are fluent in English and are able to         communicate effectively in a team
  • are willing to travel on a regular basis within the DACH region (depending on the need to be onsite at the customer’s office)

We provide...
  • an exciting opportunity in an innovative and growing company
  • paid education (e.g. training, workshops, conferences)
  • flexible working hours
  • open communication, flat hierarchy and fast execution
  • smart colleagues from all around the world

Talk to us...

          Mario Lohner